Premast digital asset management system

2021

Increasing number of active users & boosting user retention by introducing personalized and collaborative features.

Role

Product Designer

Hands typing on a laptop showing the Premast Plus homepage, with plugin download, community and template sections.

Premast is a Saas product empowering PowerPoint users to create and share presentations easily inside PowerPoint by offering multiple services.

Problem

PowerPoint users often struggle to efficiently manage and access high-quality assets for professional presentations. Premast took the first step by offering an add-on with downloadable assets, leveraging the familiarity and widespread use of PowerPoint.

However, there is untapped potential in enabling users to create and manage their own libraries of graphics directly within PowerPoint, enhancing productivity and personalization.

Business goals

  • Increase Premium Subscriptions: Increase conversion by offering exclusive tools for managing and sharing assets.
  • Expand plugin usage: Increase the plugin’s active user base by 25% through enhanced asset collaboration features.
  • Boost User Retention: Provide seamless in-app asset management to increase monthly active users (MAU) by 25% through improved workflow efficiency.

Process

  • Gathering requirements & analysis
  • Ideation & user stories
  • User Flows & wireframing
  • UI Design & Handoff
Before and after: on the left, Premast's add-on panel of ready-made business slides to insert into PowerPoint; on the right, the idea of a personal Files library with your own and shared folders and uploaded files.

Gathering insights from other products

Market research & Competitive analysis:

To better understand and ideate the solution. It was important to look at some of our indirect competitors so we can understand what they are doing and how.

Competitive analysis board on a dark blue background: the criteria to compare (pricing model, team creation, sharing, integrations, files supported, additional features, UX flow) above the logos of Frontify, Pickit and Canva.

Starting small, scaling as we go

1/ This would be our premium feature: Since we already have a freemium business model, we wanted to offer more in our premium plan.

2/ Encourage more collaboration: competitors we investigated had some kind of limit on sharing, we wanted to make sharing accessible to encourage collaboration.

3/ Keep it simple (KISS): We don't need this to be confusing, with hidden tabs and 100 customization options, Usability & Saving time on implementation is the priority!

🧐 Curious about the full CA? View here

Diving in with the solution

based on the 3 principles above, let's get going on how we created the final solution with ux flows & UI

From user stories to user roles: four 'As a user I want to…' stories about uploading, sharing, organizing and finding files, mapped to three roles, Creator, Collaborator and Guest, which helped map the task flow and the final UI.
Organize your assets by creating folders: the Premast Plus Files view with an upload tile and files inside a folder, next to a five-star user review praising the asset management feature.
Share privately with email or publicly with a direct link: a sharing dialog with an email invite, a public link toggle and the people it's shared with and their roles, next to user feedback on the collaboration feature.
Easily accessible in PowerPoint: the Premast plugin's Files panel open inside PowerPoint, next to user feedback calling the add-on amazing.

Reflections 🧐

Redesign

Worth mentioning that we redesigned the whole experience after the first launch MVP, that was based on a recent Rebrand + Elevating the whole UI

*UI shared above is the most recent*

User adoption

Lack of marketing for the feature + it not being conventional for PP users led that this feature adoption rate was very slow, looking back we should've introduced things like (onboarding) to make this more visible

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